nnok3 Privacy Policy

Introduction

nnok3 operates as an online casino and sports betting platform serving players in Bangladesh. In the course of providing our services — including account registration, payment processing, game delivery, customer support and responsible gaming tools — we collect and process certain personal data about you. This Privacy Policy explains what data we collect, the purposes for which we use it, the parties with whom we may share it, and the measures we take to keep it secure.

By registering an account with nnok3 or by continuing to use our platform, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should not use the nnok3 platform.

What Personal Data We Collect

nnok3 collects only the personal data that is necessary to provide and improve our services. The categories of data we collect include the following:

How We Collect Your Data

nnok3 collects personal data through the following means:

• a)Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions.
• b)Automatically — through cookies, log files and analytics tools when you access and navigate the nnok3 platform, including pages visited, time spent, clicks and game interactions.
• c)From payment service providers — when you initiate a deposit or withdrawal, our payment processing partners (bKash, Nagad, Rocket, Upay) transmit transaction confirmation data to nnok3.
• d)From fraud and compliance tools — automated systems may cross-check data to detect suspicious activity, multiple accounts or fraudulent transactions in accordance with our anti-money laundering obligations.

How We Use Your Personal Data

nnok3 uses the personal data we hold about you for the following specific purposes:

• 1.To create and manage your player account, verify your identity through KYC checks, and maintain accurate account records.
• 2.To process deposits and withdrawals through bKash, Nagad, Rocket and Upay, and to maintain accurate records of all financial transactions on your account.
• 3.To deliver, personalise and improve the gaming and betting experience on the nnok3 platform, including serving relevant game recommendations and promotional offers based on your activity.
• 4.To communicate with you about your account, including transaction notifications, security alerts, account status updates and responses to support requests.
• 5.To fulfil our legal and regulatory obligations, including anti-money laundering compliance, age verification, responsible gaming obligations and any reporting requirements imposed by applicable law.
• 6.To detect, investigate and prevent fraud, money laundering, bonus abuse, multi-accounting and any other conduct that violates our Terms and Conditions or applicable law.

Legal Basis for Processing

nnok3 processes your personal data on one or more of the following legal grounds:

• a)Contractual necessity — processing is required to perform the contract between you and nnok3, including account management, payment processing and service delivery.
• b)Legal obligation — processing is necessary for nnok3 to comply with applicable legal requirements, including anti-money laundering laws, age verification obligations and responsible gaming regulations.
• c)Legitimate interests — processing is necessary for nnok3's legitimate business interests, including fraud prevention, platform security, improving user experience and ensuring fair play.
• d)Consent — where you have given your explicit consent to a specific type of processing, such as receiving promotional communications. You may withdraw consent at any time by contacting nnok3 support.

Sharing Your Personal Data

nnok3 does not sell your personal data to any third party. We may, however, share your data with the following categories of recipients where necessary to operate the platform and comply with our obligations:

• a)Payment service providers — bKash, Nagad, Rocket and Upay receive transaction data strictly for the purpose of processing your deposits and withdrawals. These providers are bound by their own privacy and security obligations.
• b)Game content providers — providers such as Pragmatic Play, Evolution Gaming and Ezugi may receive anonymised session data to support game delivery, RNG auditing and live dealer operations.
• c)Compliance and fraud prevention services — third-party verification and anti-fraud tools may process identity and transaction data on nnok3's behalf to detect and prevent fraud and money laundering.
• d)Regulatory and law enforcement authorities — where required by applicable law or by a valid legal order, nnok3 may disclose personal data to relevant governmental or law enforcement bodies.

Cookies and Tracking Technologies

nnok3 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small data files stored on your device when you visit the nnok3 website. We use the following types of cookies: essential cookies (required for the platform to function, including login sessions and security tokens); functional cookies (that remember your preferences such as language settings); and analytics cookies (that help us understand how players use the platform so we can improve the experience).

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the nnok3 platform, including login persistence and payment processing flows. Essential security cookies cannot be disabled without affecting platform operation.

Data Retention

nnok3 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including the duration of your account registration and a reasonable period thereafter for the resolution of any disputes or outstanding obligations. Account and transaction records are retained for a minimum of five years from the date of the last transaction to satisfy our anti-money laundering record-keeping obligations.

When personal data is no longer required, nnok3 will delete or anonymise it securely. Where immediate deletion is not technically practicable, the data will be stored securely and isolated from further active processing until deletion is possible.

Data Security

nnok3 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include SSL (Secure Sockets Layer) encryption on all data transmissions between your device and the nnok3 servers, secure server infrastructure, access controls that limit which personnel can access personal data, and regular security reviews.

While nnok3 takes all reasonable steps to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, nnok3 will notify affected players in accordance with applicable legal requirements.

Your Data Rights

As a player on the nnok3 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact the nnok3 support team using the email address in the footer of this page.

• 👁️
  Right of Access

  You may request a copy of the personal data nnok3 holds about you at any time.
• ✏️
  Right to Rectification

  If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• 🗑️
  Right to Erasure

  In certain circumstances, you may request that we delete your personal data. Note that legal retention obligations (such as anti-money laundering record-keeping) may prevent full erasure in some cases.
• ⛔
  Right to Object

  You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your rights override those interests.
• 📦
  Right to Data Portability

  Where processing is based on your consent or on a contract, you may request that we provide your personal data in a structured, commonly used and machine-readable format.

nnok3 will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing your request. We will not charge a fee for handling rights requests unless the request is manifestly unfounded or excessive.

Third-Party Services and Links

The nnok3 platform integrates with third-party game providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi and Microgaming, and with payment service providers including bKash, Nagad, Rocket and Upay. While nnok3 selects these partners carefully and requires them to maintain appropriate data protection standards, each provider operates under its own privacy policy and is independently responsible for the data it processes.

nnok3 is not responsible for the privacy practices of third-party providers. We encourage you to review the privacy policies of any third-party services you interact with through the nnok3 platform to understand how they handle your personal data.

Children's Privacy

nnok3 is strictly an adults-only platform for players aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. If we discover that personal data has been collected from a person under the age of 21 without appropriate verification, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the nnok3 platform, please contact our support team immediately at the email address shown in the footer of this page.

Changes to This Privacy Policy

nnok3 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the Last Updated date shown at the top of this page. Where changes are significant, we may also notify registered players directly via their registered mobile number or email address. Your continued use of the nnok3 platform following any update to this Privacy Policy constitutes your acceptance of the revised policy.

Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or the personal data nnok3 holds about you, please contact our support team using the email address shown in the footer of this page. Our support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6) and will respond to all data-related enquiries promptly.